Are you looking for a custom CRM development agency in Kochi, Kerala? SpiderWorks has been developing custom CRM solutions for clients in Kerala as well as other locations. Call us for a Demo of our CRM software.
Our custom CRM software solutions are designed to streamline operations, enhance customer relationships, and drive business growth. By integrating advanced features customised to meet to your business needs, we ensure seamless automation, improved efficiency, and data-driven insights, helping businesses optimize workflows and achieve long-term success in a competitive market.
A CRM software should be user-centric and simple enough to provide access to the required data of an organization, regardless of its size. By integrating advanced technologies, frameworks, and database management systems, the process of developing CRM software involves several aspects to consider.
In the Planning and Analysis phase, we assess business needs, define objectives, and analyze requirements to create a strategic roadmap for CRM development, ensuring seamless integration and maximum efficiency.
In the Design and Development phase, we create intuitive UI/UX designs and develop robust CRM functionalities, ensuring seamless navigation, scalability, and efficient performance tailored to your business needs.
In the Testing and Quality Assurance phase, we conduct rigorous testing to identify and fix bugs, ensuring the CRM system is secure, reliable, and delivers optimal performance across all devices and platforms.
In the Deployment and Maintenance phase, we launch the CRM system seamlessly and provide ongoing support, updates, and optimizations to ensure long-term efficiency, security, and scalability for your business.
Here’s what our satisfied clients have to say about our CRM development services.
It was a pleasure associating with SpiderWorks for our digital marketing activities. They have helped Kiltons in 360° marketing and digital aspects. Appreciate their works and always recommend SpiderWorks.
To us, SpiderWorks is more than just a web development partner. They have done amazing works for us, building our website and through social media marketing. Klean Keepers is highly satisfied in terms of their working style, product delivery, level of support, and prompt response. We are looking forward to a long-term association with SpiderWorks, hiring them for the SEO of our website.
We have associated with SpiderWork for our Digital marketing & eCommerce website development activities. We were glad to associate with them since the support & work quality was of high class. We used to get good appreciation from customers regarding unique designs. The website they developed is user-friendly & one of the best in the industry. We used to get a good amount of leads from our website itself. Overall, we were 100% satisfied with the support SpiderWorks team has given us. Thank you SpiderWorks
Working with SpiderWorks for our theatre advertisement featuring actress Miya was truly a remarkable experience. The team showcased their expertise through creativity and professionalism, delivering an ad that captivates the audience from start to finish. With their well-planned direction and compelling storytelling, SpiderWorks exceeded our expectations, turning our vision into reality in the most impressive way. We extend our gratitude to the entire team for their outstanding work!
We don't stop by installing CRM software but that is the beginning of a long-lasting relationship. We will stand by our product and will support you throughout your business development and lead management.
We begin by understanding your business needs, consulting stakeholders, and analyzing competitors to define the perfect CRM solution.
We outline the features, select the technology stack, and establish a clear timeline and budget for the project.
Our UI/UX experts create intuitive designs, while our architects plan the system structure for seamless performance.
We bring the design to life by developing robust front-end interfaces, powerful backend systems, and smooth integrations.
Rigorous testing ensures the software is bug-free, secure, and ready for real-world use. We also involve users for feedback.
The CRM is deployed in a live environment, with data migration and user training to ensure a smooth transition.
We provide ongoing updates, address user feedback, and ensure the system scales with your business growth.
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Connect with our CRM experts to discuss your business needs and find the perfect solution for seamless growth and efficiency.
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SpiderWorks has developed comprehensive CRM software, which was originally developed by our marketing team in 2012 to manage the leads and enquiries received by SpiderWorks and some of its clients. Over time, our custom CRM evolved and went through several iterations and multiple technology upgrades. Currently, we have a comprehensive CRM framework, which can be customised according to the clients' requirements.
While our CRM framework is a cloud-based solution, we do not offer ready-to-use, online CRM solutions, except the free version we offer to our digital marketing clients. We specialise in custom CRM development. Our CRM framework may suite without any modifications for many clients and in such cases, we will be able to install the same at a relatively low cost.
Our custom software client base includes multiple industries including Automobile, real estate, Construction, Education, Study Abroad, Travel & Tourism etc. The CRM can be customised for any industry.
The cost of developing a custom CRM depends on several factors including the features, number of users, security features etc. Below are some general pricing of our custom CRM solution:
Package 1: Standard CRM without custom features: INR 2 Lakhs (one-time cost)
Package 2: Advanced CRM with minimal custom features: INR 3 Lakhs to INR 4 Lakhs (one-time cost)
Package 3: Custom CRM with advanced features and custom modules: INR 5 Lakhs onwards
We have 2 variants of our CRM solution:
1. PHP, Laravel, React, MySql
2. Node.js, Laravel, Next.js, MySql
The first option is our traditional version and the second one is the modern version, launched in 2024.
The primary purpose of any CRM software is to manage the leads and enquiries, which is an obvious feature. In addition, we have Facebook/Meta integration, website integration, WhatsApp integration, Email lead integration and more. If you like to send WhatsApp messages directly from the CRM and receive their responses also within the CRM, we have got you covered.
Yes, our CRM comes with a mobile app without any additional cost.
We can install the CRM software on any server of your choice. If needed, we can buy and configure the servers from AWS or similar hosting providers. We will take care of the initial security configuration.
If you do not require any additional or custom features, we can install, configure and go live with the CRM within 15 working days.
Even though it is optional to get our annual maintenance contract (AMC), we recommend you go for it since you might need our support with managing the complex data structure of the CRM. With an AMC, we will do free security audits and health checkups to ensure your CRM will be available 24/7.
As a full-fledged software development company, we can develop CRM or other custom software using any programming language and technologies. However, if we go for a different technology, we may not be able to leverage the CRM framework we have developed over the past 10+ years, which will incur significant additional costs for development.
We understand data is the most valuable asset of any company. We use advanced security measures and data protection mechanisms within our software. The software will be hosted in a server dedicated to you with full root admin access for you on the server. If needed, you can remove or limit our access rights on the server so that the data is completely under your control. Also, we have NDA signed with all the staff who will have access the customer data.
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